1. How long must I wait before my order is delivered?
We ship from India. So, if the order is in stock and you live in India, please allow us 5-7 working days for delivery. For our global customers typically 15- 21 working days are necessary. For Custom made orders the order processing time is as per Lead time mentioned on the specific product detail page.
You will get an email confirmation from us when you order giving you an approximate time of delivery. You can always send us an email to confirm or check, if the order is taking more time, or if you simply want to reach us with questions!
2. I ordered something but I want to change it now. What should I do?
Write to us or call us! We will do our best to alter your order, if it has not already been processed to the designer. However, if it’s already been sent out, we will try our best to help you depending on the time/conditions.
3. What are the shipment costs?
They are free if the order value exceeds INR 10000 for domestic shipment and USD 500 for International shipment! Yes, order away without worries now! Note: For International Shipment Customs or other applicable taxes on country of delivery is to be borne by the customer only. All liabilities for proceeding with the custom clearance in the destination country lies with the customer.
4. What happens when my shipment doesn’t reach me?
In case of an eventuality like that, please call us or email us. We are happy to help! Although we try our best to ship ahead of time, however we do are not liable for any delay caused by the logistic company.